Four systems, four different kinds of pressure — national infrastructure, a startup budget, a continent of legacy IT, and a market that needed digital trust built from nothing.
2020 – 2023
mada National Payment System
Saudi Payments — Riyadh, Saudi Arabia
Situation
Saudi Arabia's national payment rails needed high-availability scaling and a physical data center relocation, with real risk of service disruption penalties.
Action
Formulated business continuity strategy, built risk isolation protocols, and established the executive KPI framework used by SAMA and the Board.
Result
Migrated infrastructure from legacy SAMA facilities into the KAFD data center with zero operational downtime, protecting systemic national revenue from outages or SLA defaults.
2023 – 2026
Rommaana — InsurTech Platform
Technical Director & Co-Founder — Riyadh, Saudi Arabia
Situation
The competitive Saudi insurance market needed a secure digital platform, built under a disciplined initial budget and tight timeline.
Action
Architected the full system end-to-end, designed secure API integrations with partner insurers, and embedded generative AI toolchains into the engineering workflow to accelerate MVP delivery.
Result
Delivered a production-ready platform with a structurally lean team, minimizing CAPEX burn while achieving full SAMA, CITC and NDPL compliance.
2026 – Present
KSAVerified — Digital Presence & Verification Platform
Associated with Rommaana — Riyadh, Saudi Arabia
Situation
Local small and medium-sized businesses across Saudi Arabia needed streamlined digital visibility without heavy technical overhead.
Action
Engineered the core architecture and automated web deployment engine, and built onboarding workflows to accelerate business registration and immediate visibility.
Result
A platform aligned with the Kingdom's digital transformation goals, giving SME owners automated directory setup and targeted customer acquisition tools.
2015 – 2020
Pan-European Operations Consolidation
BNP Paribas — Madrid, Spain
Situation
IT support and infrastructure across 26 countries operated in fragmented silos, generating redundant costs and operational overhead.
Action
Designed and led a regional efficiency program, consolidating distributed operations into a single Madrid-based hub and modernizing ITIL playbooks and vendor SLAs.
Result
Scaled the central team from 15 to 130+ engineers, reduced major incidents by over 35%, and maintained 99.9% availability across corporate banking platforms.